Support

We're here to help. If you have questions, feedback, or need assistance with Mitlesen, reach out and we'll get back to you as soon as possible.

Contact us

Email us at

We typically respond within 24 hours.

Common questions

  • How do I change my reading level? Tap the level selector on the home screen to switch between A1, A2, B1, and B2.
  • How do I restore my subscription? Open the app, go to Settings, and tap "Restore Purchases."
  • Can I use Mitlesen offline? Yes. Download stories from the Library and read them without an internet connection.
  • Which languages are translations available in? Currently English. More languages are coming soon.
  • How do I delete my account? Go to Settings and tap "Delete Account," or email us and we'll handle it for you.